At Sidila.com, we are very concerned about the safety and security of our members. As a result, we have built a number of technological safety features into our web site to ensure transactions are extremely safe and our members' personal information is kept secure. For example, your credit card information is kept in an encrypted format and is not part of your account, therefore, should you lose your password, your credit card information is not at risk.
Additionally, we have taken a number of steps to ensure that our sellers and traders meet the highest standards of ethics. However, despite these efforts, you should be aware that online safety is a two-way street and when buying, selling or trading online, caution must always be taken.
The overwhelming majority of online transactions on Sidila.com are completed without incident. But while the possibility of being defrauded by a third-party is minimal, there are some risks, and it pays to be well informed. Sidila.com has developed the following guidelines to help ensure that your online shopping experience is safe, secure and rewarding, no matter where you shop.
Safety and Security Tips
Always Protect your password
- Whenever you use a public computer, such as at an Internet cafe, department store or coffee shop, always sign out when you are done.
- Always keep your passwords private. No matter how tempted you are, do not share your password with anyone. Remember that anyone who knows your password (a) has access to all your information and (b) can buy, sell and trade using your name.
- When creating a password, use a minimum of 8 characters; a combination of letters and numbers works best. Avoid using dictionary words, your name, your pet's name or your e-mail address, because they can be easily guessed.
- Change your password at least once every 60 to 90 days. It will be less likely for someone to successfully guess your password.
- Do not use the same password for multiple online accounts. The more places you use the same password, the more opportunities you present for your password to be stolen or guessed.
- Passwords must be a minimum length of 8 characters.
- Avoid passwords that are easy to guess, like "secret," "password," or "letmein." And as stated above avoid using your name, e-mail address, or other personal information that is easily acquired or guessed.
- To "strengthen" your password, consider adding numbers or special characters. For example, the password "balloons3%$" is a much stronger password than "balloons."
According to data from 12 million accounts that were hacked, the 20 most frequently stolen passwords are:
| 1. 123456 | 11. nicole |
| 2. 12345 | 12. daniel |
| 3. 123456789 | 13. babygirl |
| 4. password | 14. monkey |
| 5. iloveyou | 15. jessica |
| 6. princess | 16. lovely |
| 7. rockyou | 17. michael |
| 8. 1234567 | 18. ashley |
| 9. 12345678 | 19. 654321 |
| 10. abc123 | 20. qwerty |
Be wary of unsolicited e-mail and phone contacts
- Sidila.com will never e-mail or call you and ask you to verify your password, credit card, or bank account number. You will only enter this information when completing a purchase on Sidila.com, registering to sell or trade on Sidila.com, or when listing items for sale or trade on Sidila.com. If you receive a suspicious e-mail with a link to update your account information, DO NOT CLICK ON THE LINK, instead
forward the email to spoof@sidila.com,
so we can investigate it, then go to www.sidila.com, sign in to your account, click the My Account tab and select the My Messages option, to see if you have messages from us. Click here to Learn About Spoofing & Phishing.
- Buyers, sellers and traders should always carefully review trade and sales order confirmation e-mails to ensure they are legitimate. To do so, click the My Trades tab, then select either the Show My Pending Trades, Show My Completed Trades or Show My Completed Sales options.
- If you receive a suspected spoofed (fake) Sidila.com e-mail, or discover a fake Sidila.com Web site, please report the incident to Sidila.com by clicking the Security tab and selecting the Report a Fake Email (Spoof) option.
What To Do If You Become a Victim of Identity Theft
It can be a very humbling, frustrating and time-consuming experience to restore your accounts and credit rating after your identity has been stolen. If you suspect that you are a victim of identity theft, you should immediately contact (at minimum) the following organizations that monitor and control your credit rating (and access to money).
The Federal Trade Commission has an Affidavit of Identity Theft that you can notarize and send to your creditors and other businesses that check your credit rating.
| Credit Bureaus |
| Equifax |
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| www.equifax.com/ |
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| To Report Fraud: |
| 1-800-525-6285 |
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| To order a Credit Report: |
| 1-800-685-1111 |
| P.O. Box 740241 |
| Atlanta, GA 30374 |
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| Experian |
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| www.experian.com/ |
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| To Report Fraud: |
| 1-888-397-3742 |
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| To order a Credit Report: |
| 1-888-397-3742 |
| P.O. Box 1017 |
| Allen, TX 75013 |
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| TransUnion |
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| www.tuc.com/ |
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| To Report Fraud: |
| 1-800-680-7289 |
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| To order a Credit Report: |
| 1-800-916-8800 |
| P.O. Box 6790 |
| Fullerton, CA 92834 |
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Your Local Bank or Credit Union
If your ATM card, social security or driver's license information has been stolen, you should immediately notify your bank or other financial information so they can be monitor your accounts for illegal transactions. Do not assume any of your bank accounts are safe.
Consumer Credit Counseling Service
If you discover fraudulent charges on any of your bank accounts, call the local branch of Consumer Credit Counseling Service at 800-388-2227 (or visit www.nfcc.org to check for a regional branch office) for help in clearing false claims from your credit report.
Check guarantee companies
Contact check guarantee companies like Telecheck (800-366-2425 or online at www.telecheck.com) and notify them that your information has been stolen. They are able to flag your file so that if accounts are opened fraudulently in your name, checks written against them will be refused.
Also Contact
Your Local Law Enforcement Agency
The Department of Motor Vehicles (DMV)
The Social Security Administration: www.ssa.gov
The FBI: www.fbi.gov
The Federal Trade Commission: www.ftc.gov
U.S. Postal Service (ID Theft involving mail): www.usps.com
Your Strongest Defense
Your strongest defense against identity theft is to be vigilant at all times. When in a public place, keep important items like credit/debit cards, driver's license, Social Security cards and your passport out of view. When entering pin or password information on a public computer or machine, use your body to block the view of the keypad and screen as you enter the information.
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