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What is Escrow?
Escrow is a holding account where you can place payment for items you have ordered. When you receive the items, we send the payment to the seller. Escrow is particularly useful when purchasing big ticket items, such as washers, dryers, refrigerators, vehicles and commercial supplies because it ensures that unless you receive your items, the seller will not receive your money. There is a small fee for using escrow. To see our list of fees, click here.
When using Escrowed Payments:
- You are required to select a shipping service that utilizes a tracking number and requires a signature upon delivery.
- You are responsible for designating who is authorized to sign receipt of your items.
- As soon as the carrier delivers the items and receives a signature for them, the seller is eligible to receive your payment.
What Escrow is NOT
Escrow is not a service that allows you to receive your items, use them for a few weeks to see if you like them, then if you do, send payment to the seller. It is rather a way to guarantee that you receive the items you order, before the seller gets paid. As stated above, as soon as the carrier delivers your items and receives a signature for them, the seller is eligible to receive payment
We recommend that:
- You ensure you are the one who takes receipt of your delivery, and signs for it.
- You carefully inspect the items you receive, before signing the paperwork.